Terms And Conditions

Effective Date: 01/07/2025
Last Updated: 01/07/2025

1. Introduction

These Terms & Conditions (“Agreement”) form a legally binding contract between [Marlies Sanders/Marlies Fitness] (“Trainer”) and the client (“Client”). By booking or attending sessions, the Client agrees to the terms below.

2. Payments

• All sessions/packages must be paid for in advance unless otherwise agreed in writing.
• Payments are non-refundable except where required by law or as outlined in Section 3.
• Prices may be reviewed from time to time, with reasonable notice provided to the Client.

3. Cancellations & Rescheduling

• A minimum of 24 hours’ notice is required to cancel or reschedule a session.
• Sessions cancelled with less than 24 hours’ notice will be charged in full.
• If the Trainer must cancel or reschedule, reasonable notice will be given and the session re-arranged at no cost to the Client.

4. Health & Medical Disclaimer

• The Client confirms they are physically able to undertake exercise and have disclosed any relevant medical conditions.
• The Client is responsible for seeking medical advice before starting any training programme.
• The Client agrees to inform the Trainer immediately if they experience pain, dizziness, or any health concerns during training.

5. Liability Waiver

• The Client understands that participation in physical exercise carries a risk of injury.
• The Trainer will take all reasonable steps to ensure safe practice, but the Client agrees to participate at their own risk.
• The Trainer is not liable for injury, illness, or damages sustained during or after training sessions, except in cases of proven negligence under UK law.

6. Results Disclaimer

• The Trainer cannot and does not guarantee specific results (such as weight loss, muscle gain, or performance improvements).
• Results will depend on individual effort, diet, lifestyle, and adherence to the training programme.

7. Confidentiality & Data Protection (UK GDPR)

• The Trainer will process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
• Personal information collected from the Client (including health information, contact details, and training records) will be used for the purposes of:
  • providing training services under this Agreement (legal basis: contractual necessity);
  • maintaining accurate training records and progress notes (legal basis: legitimate interest);
  • complying with legal or regulatory obligations (legal basis: legal obligation).
• The Trainer has a legitimate interest in retaining basic records of sessions, communications, and client progress in order to provide a safe and effective service, manage business operations, and protect both parties in the event of a legal claim.
• Client information will be stored securely and retained only for as long as necessary to fulfil these purposes.
• The Trainer will not share personal data with third parties without the Client’s consent, unless required by law.
• Clients have the right to request access, correction, or deletion of their personal data, and to object to processing carried out under legitimate interest, by contacting the Trainer in writing.

8. Termination

• Either party may terminate this Agreement with written notice.
• Any unused prepaid sessions will be refunded at the Trainer’s discretion, subject to the cancellation terms above.

9. Governing Law

This Agreement is governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have questions or concerns about these Terms & Conditions, please contact:

Marlies Fitness

Email: marlies@marliespt.fit

Address: C/O DestiNet Ltd. Bradley House, Park five Business Centre, Harrier Way, Exeter, Devon. EX2 7HU